Case study / 06Field operations
France Expert Isolation
A public website connected to technician assignment and intervention tracking workflows.
Visit live websiteFR / 2025France Expert IsolationField operations · Digital system
01 / Overview
The project
A public website connected to technician assignment and intervention tracking workflows.
02 / Business context
The workflow behind it
Connect public customer demand with technician assignment and field intervention follow-up.
03 / Responsibilities
My contribution
OutSystems development, integrations, and operational tooling.
04 / Technical approach
Engineering the solution
Develop integrations and operational tools around the public-facing service experience.
05 / Architecture & integrations
Connected by design
The implementation uses OutSystems, .NET, SQL Server, Docker where relevant to connect the user-facing experience with its business workflows and supporting services.
06 / Outcome
What it enabled
Linked customer-facing demand to the teams delivering the work.