Case study / 05Business platform

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A service platform built around lead handling, operational follow-up, and customer workflows.

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01 / Overview

The project

A service platform built around lead handling, operational follow-up, and customer workflows.

02 / Business context

The workflow behind it

Translate lead handling and operational follow-up into software that teams can maintain and use.

03 / Responsibilities

My contribution

Full-stack engineering across web modules and business logic.

04 / Technical approach

Engineering the solution

Build connected web modules and business logic around the service workflow.

05 / Architecture & integrations

Connected by design

The implementation uses Laravel, Next.js, MySQL, REST APIs where relevant to connect the user-facing experience with its business workflows and supporting services.

06 / Outcome

What it enabled

Turned business processes into maintainable, connected software.

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